Delete your account

1. Delete it in the app

This is the fastest way, and it takes effect at once.

• Open ShiftDeck and go to Settings.
• Tap Account and sync. Sign in first if you are signed out.
• Tap Delete my account and online data, then confirm.

Your account and everything stored online is deleted. This cannot be undone. Your schedule stays on your phone.

2. If you cannot open the app

Email support@retroselfie.me from the email address on your account, with the subject “Delete my ShiftDeck account”. We reply to that address to confirm the request comes from you, then delete the account and tell you when it is done. We complete requests within 30 days.

3. What is deleted

• Your account and sign-in details (email address, and password or Apple or Google sign-in).
• Your synced schedule: schedules, shift types, patterns, changes, notes and pay settings.
• Your partner and calendar share links. They stop working at once.
• Teams you created, for all their members, and your membership and swap requests in other teams.

4. What is kept

• The schedule on your phone, until you delete it or the app. Backup files you saved are yours.
• Purchase records (product, price, date and store transaction ID), for as long as accounting and tax law requires. They are no longer linked to your account. Your unlock stays with your Apple or Google account, and Restore purchase brings it back.
• Anonymous usage statistics, if you allowed them. They were never linked to your account. Turn them off in Settings, Your data.

More detail is in our Privacy Policy.